Summit Wolf service · Issaquah WA
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Oven problems · 18 of 18

Double Oven: Upper Fine, Lower Dead

Short answer

When the upper cavity of a Wolf double oven heats and the lower one stays cold, first rule out the settings that keep an oven idle on purpose: a clean cycle that holds the second oven back on some models, Delayed Start, or Sabbath. After those come the lower cavity's own elements, temperature sensor and relay. Summit Cooking Appliance Service, (425) 272-6613, measures the supply, then tests those parts.

Seven-knob gas range on a tile floor, oven open to its fan cover, a wrench on a grey towel on the door and a rack on the floor

Oven fault, Issaquah or along I-90

Summit Cooking Appliance Service

One visit reads the appliance and the installation around it. The $89 call-out pays for that reading and is deducted once you sign off the repair. Visits run 8:00 am – 8:00 pm, seven days; phones picked up 24/7.

Upper cavity working, lower cold

A double oven is two ovens sharing one supply and one run of cabinetry. If the upper cavity bakes normally, power is reaching the appliance, and the search narrows to the lower cavity: its bake and broil elements, the sensor that reports its temperature to the control, and the relay that switches its heat. Which modes fail matters. No heat on Bake but heat on Broil points at the bake side, its element or the relay feeding it; nothing on any mode points further back, at the control.

When the circuit was sized for one

A remodel that swaps a single wall oven for a double in the same cabinet run can leave the new pair on the old circuit. The load roughly doubles: Wolf’s dual-fuel figures run from 5.2 kW for one oven to 10.2 kW for two. That alone rarely explains one dead cavity, but a double on an undersized circuit is worth finding while the oven is open, so we read the rating plate against the breaker before testing any part. An electrician resizes the circuit if it falls short.

Before you book

  1. Check whether the upper oven is in Clean or has only just finished. Wolf's two-oven dual-fuel ranges keep the other oven out of use during Clean; a wall double's guide says how yours behaves.
  2. Look for a Delayed Start time or a Sabbath symbol on the lower oven's side of the control. A delayed oven sits idle until its start time comes round.
  3. Run the lower oven for five minutes on Bake, then five on Broil, and note which, if either, warms it.
  4. Confirm the breaker feeding the ovens is fully on rather than resting midway.
  5. Stop there. Whatever sits behind the appliance's own panels, on its gas valves or live inside it is ours to test: call Summit Cooking Appliance Service on (425) 272-6613 and say what you found in the steps above.

Questions

Upper oven still fine: is it all right to keep cooking in it meanwhile?

Usually, yes, if the upper oven heats normally and nothing smells hot, because each cavity heats on its own. Switch the pair off at the breaker if you notice a burning smell, scorching or a tripped breaker. Summit Cooking Appliance Service, (425) 272-6613, tests the lower cavity's elements, sensor and control, with the supply measured first.

Signed

Imogen Fairhurst

Bench specialtyovens and calibration